Customer Testimonials

Edgar and Abe were great to work with. Spent less than 3 hours total at the dealership buying my new car. Process was simple and the service was great.

Everything was great, but I have to mention Iryna, who helped us choose our car. She demonstrated tremendous professionalism in her efforts to find the perfect vehicle for us; she listened to our preferences, suggested options, explained every little detail about the cars, and assisted with all the paperwork. We left very happy with a fantastic new car! Thank you, Iryna, for your immense professionalism, kindness, and the personal care you show your clients! We are absolutely delighted!

Good stuff!

Sorry this is super late since it’s been so busy but I just wanted to make sure I wrote a review because its very deserved In the beginning of the year I went to the Naperville location and long story short I got beyond taken advantage of. Working with Fernando was nothing but a blessing. He was patient, understanding and took care of my baby (my rav4) so well. I take pride in what I own and I will be going back now for all my services to specifically him. I am very happy with how I was treated.

Abe helped me with my purchase when I was ready to give up he literally found something that met all of my standards and needs I love my new car ❤️ go with Abe

Great

I had an excellent experience purchasing my new 2025 Toyota Sienna XLE AWD Hybrid at McGrath Toyota of Elmhurst, thanks to Melissa. She was incredibly friendly, knowledgeable, and patient throughout the entire process. She answered all of my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase. I never felt pressured, and she truly went above and beyond to make the experience smooth and enjoyable. I absolutely love my new Sienna, and I couldn't be happier with the service I received. If you're looking for someone who genuinely cares about her customers and ... Read More

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Google - Jul 24, 2026

I had an excellent experience purchasing my new 2025 Toyota Sienna XLE AWD Hybrid at McGrath Toyota of Elmhurst, thanks to Melissa. She was incredibly friendly, knowledgeable, and patient throughout the entire process. She answered all of my questions, explained everything clearly, and made sure I felt comfortable and confident with my purchase. I never felt pressured, and she truly went above and beyond to make the experience smooth and enjoyable. I absolutely love my new Sienna, and I couldn't be happier with the service I received. If you're looking for someone who genuinely cares about her customers and provides outstanding customer service, I highly recommend asking for Melissa. Thank you for making this such a great car-buying experience!

Excellent experience at Toyota Elmhurst! Francisco in Sales was friendly, knowledgeable, and made the buying process easy with no pressure. Mukesh in Finance was professional, transparent, and made everything quick and hassle-free. Both provided outstanding customer service.

This is my 4th Toyota because the product speaks for themselves but my 3rd localish dealer because not all dealerships are created equal. My sales personal Steve & Terry made for a personalized and well accommodated experience. Vlad my sales manager was transparent and up front. Vlad helped me get the deal I needed which was finalized by Todd finance manager. Todd was thorough and did well explaining the pros and cons along with all the great service to expect moving forward. I even met with Vince in the service department who let me see how things look in the ... Read More

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Google - Jul 21, 2026

This is my 4th Toyota because the product speaks for themselves but my 3rd localish dealer because not all dealerships are created equal. My sales personal Steve & Terry made for a personalized and well accommodated experience. Vlad my sales manager was transparent and up front. Vlad helped me get the deal I needed which was finalized by Todd finance manager. Todd was thorough and did well explaining the pros and cons along with all the great service to expect moving forward. I even met with Vince in the service department who let me see how things look in the future when services arise. This has earned my trust and business for the future. PS. Todd needs a new computer mouse. Thank You McGrath team.

A little over a month ago, I left Elmhurst Toyota a one-star review after a frustrating experience. I never expected I'd be coming back to write this review, but I'm genuinely grateful that I am. What happened next completely changed my opinion of the dealership and showed me why Elmhurst Toyota has earned such an outstanding reputation. After calling the dealership twice for an out-the-door price on a 2026 Toyota RAV4 XLE Premium, I was told someone would call me back. Unfortunately, that never happened, and I was ready to take my business elsewhere. The very next day, I ... Read More

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Google - Jul 19, 2026

A little over a month ago, I left Elmhurst Toyota a one-star review after a frustrating experience. I never expected I'd be coming back to write this review, but I'm genuinely grateful that I am. What happened next completely changed my opinion of the dealership and showed me why Elmhurst Toyota has earned such an outstanding reputation. After calling the dealership twice for an out-the-door price on a 2026 Toyota RAV4 XLE Premium, I was told someone would call me back. Unfortunately, that never happened, and I was ready to take my business elsewhere. The very next day, I received a call from Joe, one of the sales managers. From our first conversation, it was clear that Joe genuinely wanted to make things right. He took the time to understand what had happened, looked into the situation himself, acknowledged that the dealership had made a mistake, and sincerely apologized. That level of accountability is rare, and it immediately changed my perspective. The RAV4 I wanted simply wasn't available anywhere. The exact model, color, and options I wanted couldn't be found. Rather than asking me to settle for something else, Joe got to work. He stayed persistent and ultimately made it possible for me to order the exact vehicle I wanted, something I honestly didn't think was possible. Over the next month, Joe called or texted me regularly with updates, so I never once had to wonder where things stood. He kept every promise he made and completely transformed what had started as a disappointing experience into one that exceeded every expectation. When Joe called to tell me my RAV4 had arrived, much sooner than I expected, I couldn't wait to pick it up. Melissa from Sales made delivery day unforgettable. Before I even arrived, she sent me videos of my new RAV4, making the excitement feel real long before I walked through the doors. When I got there, my car was waiting with a bow on it. This was my very first brand-new car, and you only get that experience once. Melissa made sure it was every bit as special as I had imagined. She was warm, genuine, and incredibly kind. Within minutes, I felt like I had known her for years. She never pressured me into purchasing anything beyond what fit my needs or budget, and she made the entire process feel easy and enjoyable. Then I met Andrés, Product Specialist "Genius". As a fifth-grade teacher, I appreciate great teaching, and Andrés was exceptional. He patiently walked me through every feature of my RAV4, answered every question without making me feel rushed, and even continued helping me after I brought my car home. His patience and kindness turned what could have been overwhelming into something I genuinely enjoyed. Finally, there was Jack in Finance. If you've ever dreaded the finance office at a dealership, Jack will change your expectations. He was friendly, honest, and refreshingly low pressure. He took the time to explain everything clearly and helped me choose what was right for me, not what would simply cost more. Looking back, what stands out most isn't that Elmhurst Toyota corrected a mistake. It's how they chose to correct it. Every person I worked with shared the same professionalism, kindness, and genuine desire to help. That tells me this isn't about one exceptional employee. It's about a dealership whose culture is built around taking care of its customers. Before shopping for my RAV4, I spent a lot of time researching Toyota dealerships, and Elmhurst Toyota consistently came highly recommended. After this experience, I can honestly say they have earned every bit of that reputation. I live in Naperville, and Elmhurst Toyota is not the closest dealership to my home. That no longer matters. I'll gladly make the drive for every service appointment, and when it's time for my next Toyota, I already know where I'll be going. Thank you, Joe, Melissa, Andrés, and Jack. You didn't just earn a five-star review. You earned my trust, my future business, and my sincere gratitude. Thank you for making my first brand-new car an experience I'll never forget.

Edgar Martinez was, by far, the best salesman I dealt with. We all know that car shopping isn't pleasant. And most salesman are just annoying and super pushy. Edgar was extremely kind and VERY helpful. He was accommodating and responded to every request I made. He made my experience very pleasant and I'm so glad I met him.

Abe Muneam was an incredible salesman ! I’ve boughten several vehicles an experienced many salesman over the years and I would have to say he is not only professional, but also a kind and honest human being . In the car world of salesman that’s hard to find . Not only did he listen to what I wanted, but he went above and beyond to ensure that what I wanted, I got. There was no games w numbers or ping-pong, back-and-forth for hours trying to make numbers work . My overall experience was great and I plan on coming back when I ... Read More

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Google - Jul 17, 2026

Abe Muneam was an incredible salesman ! I’ve boughten several vehicles an experienced many salesman over the years and I would have to say he is not only professional, but also a kind and honest human being . In the car world of salesman that’s hard to find . Not only did he listen to what I wanted, but he went above and beyond to ensure that what I wanted, I got. There was no games w numbers or ping-pong, back-and-forth for hours trying to make numbers work . My overall experience was great and I plan on coming back when I decide to purchase my next vehicle. This is now my eighth Toyota.

(Translated by Google) Kindness and good treatment (Original) Amabilidad y buen trato

Very professional and knowledgeable staff. Started my purchase online and finished at the dealership.

Nice pace good peoples

Buying a new car can be stressful, especially making the switch to an EV, but the team at Elmhurst Toyota made the entire experience exceptional. I was pretty apprehensive at first, but Asha’s incredible knowledge and patience immediately put all of my worries to rest. She took the time to answer every question I had and made me feel confident and excited about my decision. Matt in Finance made what is usually the most intimidating part of the process completely painless. Everything was straightforward, efficient, and easy to understand. What really stood out was that even the General Manager, ... Read More

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Google - Jul 4, 2026

Buying a new car can be stressful, especially making the switch to an EV, but the team at Elmhurst Toyota made the entire experience exceptional. I was pretty apprehensive at first, but Asha’s incredible knowledge and patience immediately put all of my worries to rest. She took the time to answer every question I had and made me feel confident and excited about my decision. Matt in Finance made what is usually the most intimidating part of the process completely painless. Everything was straightforward, efficient, and easy to understand. What really stood out was that even the General Manager, Greg, took the time to be involved and ensure I had an outstanding experience. That level of care and customer service truly went above and beyond what I expected when buying a car. I absolutely love my new EV, and I owe that to this fantastic team. If you’re looking for a dealership that genuinely cares about its customers, I can’t recommend Elmhurst Toyota enough!

We knew what we wanted, walked to it, ALEK seen us, I pointed to him, he pointed back and headed to meet us. He went out of his way to make the customer experience as good as buying a car was possible. We ended up buying the Crown Signia. I have purchased many cars, but ALEK made it fun. The dealership made a huge effort to ensure we knew it was about the experience, AND ALEK DELIVERED. Thanks ALEK.

Good service and a great car buying experience! The staff were professional, attentive, and made the whole process smooth and stress-free. Thank you for excellent service! Highly recommended.

Excellent service! The entire process was fast, efficient, and stress-free. The staff was professional, knowledgeable, and incredibly helpful from start to finish. They answered all my questions, made everything easy to understand, and truly cared about providing a great customer experience. I highly recommend this dealership to anyone looking for honest, efficient, and outstanding service. Thank you!

Very Friendly. Showed us several cars without and issues. Would recommend

Asha was incredibly helpful with purchasing my 2020 Chevy Trax. Everything went relatively smoothly and their finance team was able to get me a better interest rate than I came in with. I’m very satisfied with my experience!

Terry did a fantastic job in finding me the car that I needed and paid attention ro the specifics that I wanted. So far, this dealership has been fantastic.

Experience was great, Melissa was great. Love my new car

Enrique Valdivia was professional and informative all the way through. We were in and out!

Ordered a set of rims from them came damaged and couldn’t get shipping insurance because of international order but Alex Rodriguez from parts department quickly resolved my issues 5 stars!

Justin was excellent. Answered all of our questions.

I bought my car here, Mr. Terry was the best ever, all was amazing , smooth and professional …. Thanks a lot for all your help !!!

I recently purchased a new 2026 Toyota Tacoma from McGrath Toyota of Elmhurst, and I couldn’t be happier with the experience. A huge thank you to Asha for helping me throughout the entire process. Buying a vehicle can sometimes feel overwhelming, but Asha made everything easy and straightforward. She was friendly, knowledgeable, and always willing to answer my questions without making me feel pressured. She took the time to make sure I understood my options and helped me find the Tacoma that was right for me. The entire team at McGrath Toyota of Elmhurst was professional and welcoming, and the ... Read More

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Google - Jun 23, 2026

I recently purchased a new 2026 Toyota Tacoma from McGrath Toyota of Elmhurst, and I couldn’t be happier with the experience. A huge thank you to Asha for helping me throughout the entire process. Buying a vehicle can sometimes feel overwhelming, but Asha made everything easy and straightforward. She was friendly, knowledgeable, and always willing to answer my questions without making me feel pressured. She took the time to make sure I understood my options and helped me find the Tacoma that was right for me. The entire team at McGrath Toyota of Elmhurst was professional and welcoming, and the process was much smoother than I expected. If you’re in the market for a new vehicle, I highly recommend working with Asha. Thanks again for making my Tacoma purchase such a great experience! 🚘👏

Tom delivered amazing service and was really knowledgeable. He deserves a raise for the amount of times I have had bad service from bad mechanics. He is great at what he does. Couldn't recommend getting your Toyota serviced anywhere else. McGrath is Elmhurst is THE place.

Had a appointment with Mario in service dept.for a coolant flush & refill, also a transmission fluid exchange, Mario matched my price on the transmission job. Jonathan gonzalez(mechanic) completed the job at a very reasonable time.everthing was great.great service as usual, great people to work with. Been going here for 6 years getting great service.highly recommended

Incredibly easy smooth experience Francisco was great and helped guide us every step of the way

I had a great experience buying a new Toyota from McGrath Elmhurst. Specifically, all the help and patience I received from Melissa Garcia. I have been looking for a manual transmission corolla for a while now and Melissa was able to connect me and get me a good deal on a 2021 Corolla. I will absolutely be using them again!

McGrath was great to work with when purchasing a new vehicle. Everyone was patient and professional, especially Irena who kept me updated on delivery status and what to expect throughout the process.

Iryna was a pleasure to work with!

Everything was excellent! Aleks is friendly and very professional!

Ordered ARB rear recovery hooks for ‘26 Tacoma TRD OR from McGrath-Elmhurst and received my package in 5 days. They arrived in OEM styrofoam protective packaging. Shipping emails were prompt and updated frequently. Highly recommend them; worth the shipping cost.

Very customer friendly.

This is our 3rd purchase from Elmhurst Toyota. Enrique is the best. The finance manager was the best too. Highly recommend!!!

Steven Salidas was very helpful in the purchase of our RAV4. Elmhurst Toyota was also competitive with their offer for our trade-in.

I highly recommend this dealership. They were friendly and professional and I felt heard and taken care of. Melissa was clear and guided me seamlessly through the process I have the car I wanted at the price I wanted

Great dealerships we have purchased from ever!! The best, helpful, kind, smartest and efficient sales professional we have ever worked with...honestly...Edgar was great!

Shout out to Toyota of Elmhurst on dealing with me while choosing my new 2026 Toyota Crown Platinum two-toned Heavy Metal / Black. I am self admittedly a pain in the neck, with a ton of questions and needs. Edgar was the first person that I met. He ended up being my salesperson. He was kind, courteous and went to bat for me several times regarding my asks and needs. He made me work for it, but he served me well. Thank you Edgar. You’re a good dude! Then I met Jack in finance. He’s a well groomed, well spoken ... Read More

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Google - May 30, 2026

Shout out to Toyota of Elmhurst on dealing with me while choosing my new 2026 Toyota Crown Platinum two-toned Heavy Metal / Black. I am self admittedly a pain in the neck, with a ton of questions and needs. Edgar was the first person that I met. He ended up being my salesperson. He was kind, courteous and went to bat for me several times regarding my asks and needs. He made me work for it, but he served me well. Thank you Edgar. You’re a good dude! Then I met Jack in finance. He’s a well groomed, well spoken fine young man. He presented all the details of my car, did all the leg work for me regarding all my taxes and title, and he also even had my new license plates available and had them installed on my new car. He was kind and patient and fair with me. Thank you Jack. And last but not 💯 not least, was my Tech guru Andres. This young man is top notch. He’s is one of the most patient people that I’ve ever met. Talk about answering questions….WOW!!, this guy knows it all. His presentation of all the features of my new car brought me from “clueless” status to darn near “expert” status. Not only did he teach me my car, but he set up my Toyota app so that I can talk to my car via my phone. This is such a great tool. He patiently allowed me to go through every button and setup option on my car. Now, my car is truly mine thanks to Andres help. This man is going to go places in his career. He has a perfect attitude, and the world would be a better place with more guys like Andres in it! Thank you so so much brother! Thank you all!

I live 3+ hours away from the dealership but they had the truck I was looking for. They were able to do everything for me via DocuSign and then brought the truck to me. The whole process and communication was great. For my wife's next vehicle I will definitely be looking at Mcgrath for that.

Waited 1 hrs, to get into the finance dept.

Dear McGrath Toyota Team, I am writing to share my appreciation for the exceptional service I recently received at your Elmhurst location. From start to finish, the entire experience was handled with professionalism, transparency, and genuine care. General Manager Steve Paciano has clearly built a strong, customer-focused team, and it shows in every interaction. My salesman, Abe, was knowledgeable, patient, and never made the process feel pressured. He took the time to answer all of my questions thoroughly and made sure I felt confident and comfortable with my decision. Matthew in finance was equally impressive. He made what is often ... Read More

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Google - May 23, 2026

Dear McGrath Toyota Team, I am writing to share my appreciation for the exceptional service I recently received at your Elmhurst location. From start to finish, the entire experience was handled with professionalism, transparency, and genuine care. General Manager Steve Paciano has clearly built a strong, customer-focused team, and it shows in every interaction. My salesman, Abe, was knowledgeable, patient, and never made the process feel pressured. He took the time to answer all of my questions thoroughly and made sure I felt confident and comfortable with my decision. Matthew in finance was equally impressive. He made what is often the most stressful part of buying a vehicle feel straightforward and easy to understand. He explained all options clearly and ensured everything was handled efficiently. It is rare to find a dealership where every step of the process is this smooth and positive. The level of service I received is a direct reflection of the leadership and quality of your team. Thank you again to Steve, Abe, and Matthew for making this such a great experience. I will absolutely recommend McGrath Toyota in Elmhurst to friends and family. Sincerely, Guy Scalzitti

Enrique was extremely helpful and made the entire process easy for us. He took the time to answer all of our questions and worked hard to get us the best price available. We truly appreciate his support and would highly recommend him to anyone seeking great service!

It was a pleasure to meet Franciso my car salesman he was friendly polite very knowledgeable and soo patient loved working with him and the Finance officer Jack

The guys on the parts deparment are awesome. Super nice and helpful people. Thanks Rolando.

Asha did a great job with assisting me with my vehicle purchase. She was sweet, kind and patient lol. The guy in finance was efficient and funny too! (I can’t remember his name right 🙂). Thank you team!

Andres S.was amazing in helping set up my android auto great service here

I’m giving Evan in service the best review. He kept in contact while he took care of my car. He called and went over everything he did before I came to get it. He had it all taken care of when I got there. Good service people are hide to find I will be coming back (if I need it) to Evan.

The folks at McGrath were very knowledgeable and helpful. I needed a change and they got me up and running. I appreciate the staff for getting me going. Thanks Aleks!

Good service and crew.

I would highly recommend this dealership to my friends and family. The building has a really nice feel to it and the people are super kind. Melissa was so so so helpful, nice, experienced, and professional. Working with her was awesome. I will absolutely be contacting her in the future if I ever need anything again!

We bought a car this past March and had a few hiccups getting the exact car we needed. The sales team, particularly Casey, was so extremely helpful to find exactly what we were shopping for. We’re very grateful for the time and effort he put into to problem solving with us and getting us the vehicle we needed.

(Translated by Google) The service was absolutely excellent, friendly and attentive; I highly recommend going with them. (Original) La atención súper excelente, amables y atentos legalmente súper recomendable ir con ellos

Asha of McGrath Elmhurst Toyota was great! She helped us to the best she could and made sure we get the truck that I was looking for. Their finance director Bob definitely also explained all the stuff we should know. I would definitely go back to them if I ever need to get a car in the future and refer them to anyone. We loved Asha and she is super cool!

I purchased a Crown Signia from this dealer and had Jaime Abrego as a salesperson. Everything was smooth, hassle free, and zero pressure. I got the deal I asked for without a constant runaround. This was the third Toyota dealership I went to during shopping and wished I went there first to save time and annoyance. Everyone at Elmhurst MacGrath was helpful, friendly and professional. They were also knowledgeable in a way that helped our decision making process without any pressure or upselling. We ended up asking for extra packages rather than being upsold. This looks like a good place ... Read More

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Google - May 13, 2026

I purchased a Crown Signia from this dealer and had Jaime Abrego as a salesperson. Everything was smooth, hassle free, and zero pressure. I got the deal I asked for without a constant runaround. This was the third Toyota dealership I went to during shopping and wished I went there first to save time and annoyance. Everyone at Elmhurst MacGrath was helpful, friendly and professional. They were also knowledgeable in a way that helped our decision making process without any pressure or upselling. We ended up asking for extra packages rather than being upsold. This looks like a good place to work, and that makes me happy to give business. Everyone from the greeters to the director of financing. 10/10 will buy my next Toyota here, and may stop in for yummy coffee if passing by.

“I had an excellent experience buying my new vehicle. Steve was very professional, patient, and helpful throughout the entire process. They answered all my questions and made everything easy and stress-free. I truly appreciate the great customer service and would definitely recommend them to anyone looking to buy a car. Thank you for helping me get my new truck!”

Quick, professional and friendly service.

Great place to purchase a car! My brother and I bought our car with Francisco and he was great! Best experience I’ve had with a dealership. Great service from the moment you step foot on the lot!

Amazing service, good detail and love the expression at the waiting room

I like the service because they always let me know if my car needs something to be replaced thank you and the good vibes

Great experience buying a 4Runner from Edgar. He is honest, responsive, and made sure to follow through. After having bad experiences at several other dealers, the team at McGrath Toyota were such a breath of fresh air. I will buy my next car here.

Layla was amazing through the whole process! She is very knowledgeable and personable to deal with. I would recommend all of my friends and family to her. A great experience all around!

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Elmhurst Toyota is the best!

We had a spectacular purchase experience. Each person we interacted with was professional, courteous, and treated us with respect and kindness.

I recently purchased a new car from McGrath Elmhurst Toyota and I couldn’t be happier with the entire experience. The sales team was friendly and knowledgeable and they were never pushy. They answered all of my questions and helped me find the exact vehicle that fit my needs. The dealership was clean, well organized, and finance team was transparent and efficient. I drove off the lot feeling confident and excited about my purchase. If you are in the market for a Toyota, I highly recommend McGrath Elmhurst Toyota.