Customer Testimonials

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Google May 22, 2017
 
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Google May 11, 2017
 

My experience with BMW Elmhurst has been nothing short of excellent. Michal Banach was a pleasure to work with and took care to ensure that my car purchase was a positive experience. I wouldn't hesitate to recommend this dealership and its staff.

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Cars May 9, 2017
 

I was very happy with my recent service. The Service Department was very friendly and efficient, they clearly were mindful of my time while ensuring I received all the necessary information.

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Google Apr 24, 2017
 

I recently bought my BMW from Elmhurst BMW. It was an out of state purchase and Michal Banach went out of his way to make the process extremely smooth. Michal and the rest of the team at Elmhurst BMW were extremely courteous and processed all of the paper work in a timely manner. I will certainly recommend Michal and Elmhurst BMW if you are considering buying a BMW. Another plus - the car I bought was very competitively priced!

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Google Apr 17, 2017
 

I recently purchased my second car from this dealer. In both cases, it was a very good experience. I have also had BMW regular maintenance performed at this dealer with no problems. My first experience was in early 2013. While exploring outside financing for a car purchase I was about to make, I inadvertently signed up for a car buying service. The next business day I received a barrage of calls from different dealers. One of those calls was from Eugene, the on line sales manager for Elmhurst BMW. Initially, trying to put him off, I asked him to call me back in a week. I believe I received that call back on the exact hour, a week later. We had a nice conversation at that time and he told me he had a demo version of the exact car I was looking for coming into inventory. We met later that day and made a deal. I thought the price of the car and my trade in allowance were very reasonable. More importantly, Eugene was very clear about pricing and did make reasonable concessions that I requested.About 3 years later, I saw a beautiful 3 Series station wagon in the service department at the dealer. It turned out this was was leased to Eugene's sales partner, Mike. I asked Mike to contact me when this car was off lease. And just over a year later, he did. We discussed pricing and trade in values. Again, the discussions were very direct and pricing was fair. My son had been in an accident with the trade in car and I told Eugene and Mike I wanted to shop the trade in price. They did not try to dissuade me, understanding that this is a major purchase. The next day, one of the large used car national franchises looked at the car VIN and told me they could not duplicate the deal I had been offered as a trade in at Elmhurst.We finalized the deal. The car was "certified used" providing me with an additional 2 years of warranty after the initial factory warranty expired. The factory warranty did not expire until more than one year past the purchase date. The car was made to look and feel new, inside and out. The dealer installed 4 new tires and new rear brakes. I have been driving the "new" 3 series wagon for about 4 months. I have had zero problems. Again, a very good experience.

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Yelp Apr 16, 2017
 

I recently purchased my second car from this dealer. In both cases, it was a very good experience. I have also had BMW regular maintenance performed at this dealer with no problems. My first experience was in early 2013. While exploring outside financing for a car purchase I was about to make, I inadvertently signed up for a car buying service. The next business day I received a barrage of calls from different dealers. One of those calls was from Eugene, the on line sales manager for Elmhurst BMW. Initially, trying to put him off, I asked him to call me back in a week. I believe I received that call back on the exact hour, a week later. We had a nice conversation at that time and he told me he had a demo version of the exact car I was looking for coming into inventory. We met later that day and made a deal. I thought the price of the car and my trade in allowance were very reasonable. More importantly, Eugene was very clear about pricing and did make reasonable concessions that I requested. The day I traded in my car it was raining and I had wanted to get some nice photos. Eugene said to give them a couple of weeks. They would clean the car up for sale and post a lot of photos on line. Sure enough, this happened and I was able to save some nice photos of my old car. About 3 years later, I saw a beautiful 3 Series station wagon in the service department at the dealer. It turned out this was was leased to Eugene's sales partner, Mike. I asked Mike to contact me when this car was off lease. And just over a year later, he did. We discussed pricing and trade in values. Again, the discussions were very direct and pricing was fair. My son had been in an accident with the trade in car and I told Eugene and Mike I wanted to shop the trade in price. They did not try to dissuade me, understanding that this is a major purchase. The next day, one of the large used car national franchises looked at the car VIN and told me they could not duplicate the deal I had been offered as a trade in at Elmhurst. We finalized the deal. The car was "certified used" providing me with an additional 2 years of warranty after the initial factory warranty expired. The factory warranty did not expire until more than one year past the purchase date. The car was made to look and feel new, inside and out. The dealer installed 4 new tires and new rear brakes. I have been driving the "new" 3 series wagon for about 4 months. I have had zero problems. Again, a very good experience.

Read more at Yelp

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Google Apr 14, 2017
 
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Google Apr 12, 2017
 
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Google Apr 10, 2017
 

I dread the car buying experience, but Anthony at Elmhurst BMW changed my perspective. He helped make this the most comfortable and painless experience at a car dealership that I've ever had. I highly recommend if you were thinking about purchasing a BMW to go there and ask for Anthony.

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Yelp Apr 9, 2017
 

I dread the car buying experience, but Anthony at Elmhurst BMW changed my perspective. He helped make this the most comfortable and painless experience at a car dealership that I've ever had. I highly recommend if you were thinking about purchasing a BMW to go there and ask for Anthony.

Read more at Yelp


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