Franceses is a great employee and definitely understands how to help customers when purchasing a car. She took her time to break down, and explain the prices and fees in detail. She is also bilingual which was a plus. We really enjoyed buying a new car since franceses was able to be up front and help us make the right decisions.
I purchased a used Jaguar here a few weeks ago. Our salesman, Glenn, was very helpful and knowledgeable about the vehicle. Negotiation and purchase was straight forward and painless. My car was ready as promised and looked great. Dealership was nice and everyone I met with was very friendly and helpful.
Bought 2 cars from Joe Svboda this week, it was an absolute great experience. I have purchased quite a few cars and by far Joe was the easiest non pushy salesman I ever had, I would recommend him and Elmhurst BMW to buy from, And will definitely go back to see Joe for my next vehicle!!
Mike Banach was very professional and made the process as quick and easy as possible. Great service! Everyone is very nice and friendly.
I live in Grayslake and travel the distance to Elmhurst BMW because of the professionalism and friendliness of the staff and great service after the sale that I have always experienced at this dealer. They have always gone beyond all expectations to assure that i am well taken care of. For that reason I am on number six BMW purchased from them ! I highly recommend that you trust them for all your BMW needs!
Overall, really great experience with my purchase. My sales rep was Frances. She was very helpful, and what questions she couldn't answer, she was able to get answers from her team. Very friendly atmosphere, and relaxed vibe. The finance reps were helpful, and Kirill was super efficient with my time. They stayed late to close the deal. The car was cleaned up prior to me leaving and the BMW genius got me set up in the car. I felt like I got a fair deal at a great dealer. Highly recommended.
Michal Banach, the internet manager at Elmhurst BMW, was outstanding to work with in my purchase of a car last weekend. He was professional and upfront during the entire transaction and I was very happy with the end result after a minimal amount of haggling.